Collection of your Personal Information

TRUE EXPERIENCE may collect personally identifiable information, such as your name. If you purchase TRUE EXPERIENCE’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. TRUE EXPERIENCE may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income and existing product ownership. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by TRUE EXPERIENCE. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TRUE EXPERIENCE website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TRUE EXPERIENCE’s public message boards, this information may be collected and used by others.

TRUE EXPERIENCE encourages you to review the privacy statements of websites you choose to link to from TRUE EXPERIENCE so that you can understand how those websites collect, use and share your information. TRUE EXPERIENCE is not responsible for the privacy statements or other content on websites outside of the TRUE EXPERIENCE website.

Use of your Personal Information

TRUE EXPERIENCE collects and uses your personal information to operate its website(s) and deliver the services you have requested.

TRUE EXPERIENCE may also use your personally identifiable information to inform you of other products or services available from TRUE EXPERIENCE and its affiliates. TRUE EXPERIENCE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TRUE EXPERIENCE does not sell, rent or lease its customer lists to third parties.

TRUE EXPERIENCE may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.  TRUE EXPERIENCE may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TRUE EXPERIENCE, and they are required to maintain the confidentiality of your information.

TRUE EXPERIENCE may keep track of the websites and pages our users visit within TRUE EXPERIENCE in order to determine what TRUE EXPERIENCE services are the most popular. This data is used to deliver customized content and advertising within TRUE EXPERIENCE to customers whose behavior indicates that they are interested in a particular subject area.

TRUE EXPERIENCE will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TRUE EXPERIENCE or the site; (b) protect and defend the rights or property of TRUE EXPERIENCE; and, (c) act under exigent circumstances to protect the personal safety of users of TRUE EXPERIENCE, or the public.

Use of Cookies

The TRUE EXPERIENCE website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TRUE EXPERIENCE pages, or register with TRUE EXPERIENCE site or services, a cookie helps TRUE EXPERIENCE to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TRUE EXPERIENCE website, the information you previously provided can be retrieved, so you can easily use the TRUE EXPERIENCE features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TRUE EXPERIENCE services or websites you visit.

Security of your Personal Information  

TRUE EXPERIENCE secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from TRUE EXPERIENCE by contacting us here:


Changes to this Statement

TRUE EXPERIENCE will occasionally update this Statement of Privacy to reflect company and customer feedback. TRUE EXPERIENCE encourages you to periodically review this Statement to be informed of how TRUE EXPERIENCE is protecting your information.